Report a Problem

  Support /Problem Report

Reporting a Quality Problem

Complete the online form below to report a product or service problem.
Items marked with a RED asterisk are required. If this is a product complaint please attach a photo of the problem and the LOT number of the product affected.

Report a Quality Problem

Enter your information in the form below. Items marked with a RED* are required. Please attach any photos or documents. When you have finished click the green button to submit your report.

About Us

Founded in the San Francisco bay area in 1959, we employ an educated, experienced, and diverse staff. Our primary operations are centered in a 12,000 square meter facility in Petaluma, California, U.S.A


  •  Manufacturing
    3700 Lakeville Highway
    Petaluma, CA 94954 USA
  •  Shipping & Warehousing
    3200 Lakeville Highway
    Petaluma, CA 94954 USA
  •   1.707.766.2100
  •   1.707.766.2199